FAQ: Game Changers: Collector's Edition
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!

When will I be charged?

You will be charged on October 6th, as soon as the campaign ends. See more details about how charges are processed here: https://help.backerkit.com/category/616-payment. You will be charged sales tax for the US states where we are required to collect sales tax when you complete the post-campaign survey and provide your shipping address. This is also when VAT for the UK/Europe will be charged.

Last updated: September 03, 2026 13:02

I’m interested in making payments over time, how does that work?

Pay Over Time allows you to split pledges of $150 or more (before shipping and tax) into four interest-free, automated monthly installments with no additional charges. If you accept the Pledge Over Time schedule your pledge is split into 4 equal payments. The first occurs immediately when the project ends successfully. The second payment occurs one month later, and the third and fourth payments on the months after that. You’ll see the payment schedule for your pledge at checkout, so that you know how much is due and the date of each payment when you back the project. It is your choice whether you want to split your payment into installments or pay in full in one payment. Pay Over Time is only available if you pledge prior to the end of the campaign (October 6th, 2026). For more information: https://help.backerkit.com/article/805-pay-over-time

Last updated: September 11, 2026 19:16

What happens if I select Pledge Over Time, but I do not make all of my payments?

You can read the full details of Pledge Over Time here: https://help.backerkit.com/article/805-pay-over-time

But some information to highlight.

Q: What happens if a single payment fails? A: No worries! No action is required, and your pledge will not be forfeited. The system will automatically retry in 7 days.

Q: What if multiple payments fail? A: If still unsuccessful after the retry, the missed amount will be added to your next scheduled charge. For example, if you miss two payments, both will be due together on the next scheduled retry.

There is a grace period between each charge attempt, during which there will be one more attempt to resolve the failed status. If still unsuccessful, your payment plan will be forfeited, and you will not be able to reinstate the plan, and your remaining balance will be owed in full.

Last updated: September 11, 2026 19:20

Where do I input my address to get my stuff?

Once the project is funded and production is on the horizon, we will send out a BackerKit survey to collect the information we need to fulfill your order. This typically includes:

Your current shipping address Any add-ons you’d like to include with your order Shipping payment, if applicable Sales tax (some US states) VAT (EU/UK)

The survey is a critical step in the fulfillment process. It allows us to sync backer data with the production process and shipping partners, so we produce the right number of items and send them to the right place!

Read more about it here: https://help.backerkit.com/article/959-what-is-a-survey

Last updated: September 12, 2026 12:51

Why are you not shipping to all countries in the EU?

Unfortunately, we will not be able to offer shipping to all EU countries for this project. A new set of regulations (PPWR) went into effect in August of 2026, creating a significant administrative burden, especially for small businesses. Among the new requirements is that sellers must register in each EU country, even if that country has only one sale. Unfortunately, this is too burdensome for us to accomplish. Because of this, we are limiting our shipping to Germany, France, the Netherlands, Spain, Ireland, Sweden, Denmark, Belgium, and Italy. We wish it were not this way, but we do not control what regulators dictate.

Last updated: September 11, 2026 19:27

I want to support your project, but my country isn't listed among your shipping options. Can you add it?

The best option would be to hire a forwarding service (for example, in the US), where we ship it to their address, and then they are responsible for getting the books to you. This will protect your package, as we have lost packages in previous campaigns when sending from the USA to certain countries, and we want to avoid that. Another option is to ship to a friend or family member who lives in a country we are shipping to, and then they can hold it for you until you see them next. However, please note that we will only be responsible for tracking your package up to the destination you provided.

Last updated: September 11, 2026 19:29

Does my reservation ($5) count as a credit towards my pledge?

No, the $5 gets you early access (24 hours) and the book sleeve if you back the project. The $5 does not count as a credit toward a further purchase.

Last updated: September 12, 2026 20:22

When will the rewards be shipped/delivered?

Our books will be printed abroad and shipped via ocean freight to a distribution facility in the United States, Canada, and/or the UK/Europe. From those facilities, our fulfillment partners will box individual orders and mail them. After our campaign ends, we will finalize the quantities of each item needed and order that quantity from suppliers. The supplier has told us it will take 6-9 months after the order is placed for the books to arrive at our warehouse. Because many of these steps are beyond our immediate control, we estimate we will ship physical items to you by August/September 2027. This is subject to change due to overseas shipping times, port congestion, geopolitical events, and other factors. We will alert you before shipping, and you can update your shipping address if you have moved. Also, because we use multiple shipping hubs, not all packages will ship at the same time. Certain regions may be fulfilled earlier than other regions. If anything changes, we will actively communicate with backers by providing an update on the project page (and via email).

Last updated: September 13, 2026 17:25

What happens if my package gets lost/stolen, or arrives damaged?

If a package is lost or damaged, please email us with supporting photos, etc., and we will see what we can do. If a package shows as delivered, but is stolen/lost, we may not be able to replace it.

Last updated: September 11, 2026 19:32

Can I still back your project after October 6th?

We will open a post-campaign store on Backerkit for a few weeks after the campaign ends (linked from our campaign page). You can still purchase items from the campaign after it formally closes (we do this because in past campaigns, some people arrive late and still want to join). However, we want our campaign backers to get the best deal possible, so we raise prices by about 10% in the post-campaign store after the main campaign has closed. Additionally, if you want to use Pledge Over Time, where you can pay in four installments, each a month apart, for 0% interest, you can only take advantage of that option during the campaign itself. All post-campaign store pledges will require full payment at once.

Last updated: September 28, 2026 14:08

Can I cancel my pledge after the campaign ends on October 6th, 2026?

You may cancel your pledge up until the campaign ends on Oct. 6th. However, once the campaign ends Backerkit will charge for your pledge as soon as the campaign ends. We are moving quickly to order everything and get it into your hands as fast as possible. We will order materials and commit to purchasing these amounts based on the pledged quantities. As such, we are unable to offer refunds after the campaign ends. However, you can cancel/edit your pledge before the end of the campaign.

Last updated: September 11, 2026 19:37

Can I buy these books from other retailers?

While some retail locations may sell other special editions of The Game Changers, this will be the only print run of the AH² special editions. US-based bookstores can purchase the bookseller tier to sell the books in their own stores. We may sell overstock in future crowdfunding campaigns. While it might be possible to find these special editions on the market, if you really want them, locking them in now by pledging to this campaign is your best bet.

Last updated: September 28, 2026 14:08

I've moved since backing this campaign, what do I do?

The survey where you insert your shipping address will be editable until we lock it at a date very near the actual shipping date. So, if you move in that time, you can update your shipping address. We will send a reminder before locking addresses.

Last updated: September 03, 2026 13:14

Why is Unrivaled not being shipped with the six-book Game Changers set?

The six-book Game Changers set (and associated add-ons and stretch goals) will go to print many months before Unrivaled does, which means there will be a gap between when we can fulfill the six-book set and when we can fulfill Unrivaled. We do not want to hold inventory and incur warehousing costs, so we would ship the six-book set and the Unrivaled sets separately.

Last updated: September 19, 2026 11:51

I’ve read the entire FAQ section, but I still have a question. Where do I ask it?

You can utilize the direct messaging service through Backerkit or email us at [email protected]. We will reply promptly, but we are not able to answer questions via social media or DMs

Last updated: September 11, 2026 19:49

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Backerkit Crowdfunding!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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